Work
Campaign Benchmarking
Launching one of Mailchimp's first Data Science and ML-powered tools that help millions of marketers compare their email performance data
Re-thinking onboarding for Arcade users
How I led design and research efforts that resulted in a new guided onboarding experience that increased conversions and reduced cancelations
Building a Sample Kit Generator for Arcade
How I led design for a new feature that increased engagement of custom audio samples in Arcade
Bringing learning content inside of Arcade
A story of how I led research and conducted concept testing to understand users' learning habits and turn learning Arcade into an in-app experience
Jumpstarting a new Activation team
A short story of how I laid the foundational working agreements between design and cross-functional stakeholders for a new Growth team at Output
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